PRIVACY POLICY
Date: 24.08.23
The Overwatch Group Website Privacy Policy
Introduction
This privacy policy applies to data processing activities performed on the website https://www.overwatch-group.uk (the Site) and is issued on behalf of the group of companies of which Overwerx Ltd – a company registered in England & Wales with number 12403501 having its registered office at Hazara House, 502 – 504 Dudley Road, Wolverhampton, England, WV2 3AA – is the ultimate parent (the Overwatch Group). When we mention “Overwatch Group”, “we”, “us” or “our” in this privacy policy, we are referring to the relevant company in the Overwatch Group responsible for processing your data. The Overwatch Group respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our Site (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Your Use of The Site:
By using the Site, you agree to the collection and use of information in accordance with this policy.
Collection of Personal Data:
When using our Site, we may collect or you may provide us with certain information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name and contact details such as business address, email address and telephone number (personal data). We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. The Site is not intended for children and we do not knowingly collect data relating to children.
Use of Personal Data:
We use your personal data for providing and improving the Site, but if you contact us with an enquiry we will use your personal data to communicate with you and that may include you being added to our marketing contacts database. That would mean that you may receive occasional marketing communications from us about our products, services and events. We will only use your personal data when the law allows us to and for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Log Data:
Like many site operators, we collect information that your browser sends whenever you visit our Site (Log Data). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this. We use Cookies (see also below) to analyse user activity in order to improve our Site. For example, using Cookies we can look at aggregate patterns like the average pages viewed, type of devise and location. All the information that is captured by Google is anonymous. We can use such analysis to gain insights about how to improve the functionality and experience of the Site.
Communications:
We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that relates to your business enquiry or business practice with us.
Cookies:
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Our Site may from time-to-time use cookies and log files for statistical analysis, to understand user behaviour, to administer the site, to tailor the information presented to a user based on their preferences, and to improve user experience. Any information gathered by our use of cookies is compiled on an aggregate, anonymous basis. Most web browsers automatically accept cookies, however you may disable cookies by following the instructions that pop-up when using the Site. Please note that disabling cookies may impair your experience when using our Site.
Security:
The security of your personal data is important to us. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We shall use commercially acceptable means to protect your personal data, but we cannot guarantee its absolute security as no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Data Retention:
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
Changes To This Privacy Policy:
This Privacy Policy is effective as of 25th August 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change this Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will endeavour to notify you either through the email address you have provided us, or by placing a prominent notice on our Site.
Contact Us:
If you have any questions about this privacy policy or our privacy practices or wish to exercise any of your rights under applicable data protection laws, please contact us at [email protected]. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.